This principle applies to every business. Some managers are fond of believing
that their business, for various and sundry reasons, is an exception. They make
excuses for the fact that there is no real organization — just a collection of
people doing what they feel needs to be done. This is not management.
When this principle is not followed, the stability and permanence of the
business becomes dependent solely on the employees. It is veil known, though
quietly stated that people do not last forever. People quit — and
get fired. You have to hire new men. You can't hire and upgrade men successfully
if you have to train them in the image of their predecessors. No two people are
exactly alike as to their skills and abilities.
However, if the work has been properly defined, then people with
adequate capabilities can be found and developed to do that work satisfactorily.