

DEFINITIONS OF
RESPONSIBILITY - AUTHORITY - ACCOUNTABILITY
When you organize work, you distribute responsibility, authority, and
accountability. A manager must understand their exact meaning to organize
successfully.
RESPONSIBILITY
The Obligation To Perform Successfully
Responsibility is the obligation to achieve desired results through
performance of work. It is an obligation which one assumes when he accepts any
task or combination of tasks or jobs. The specifics of his Job should be
detailed in a written job description. He accepts the obligation to perform to
the best of his ability.
AUTHORITY
The Power To Act Officially
Authority is the power to act officially. If a man is to be held
responsible for the results he achieves, he must have the right to make
decisions within the limits of his assigned responsibility. Without this right
he can not be expected to perform properly nor fully.
There must be a release of authority to cover any release of responsibility
from one level of an organization to another. Authority means the power to issue
valid instructions which others must follow* Assignments of authority and
responsibility should be (coequal.) A person can not be held accountable
otherwise. Accountability for results cannot be expected to flow upward unless
commensurate authority and responsibility have first flowed downward.
When the authority released is less than the scope of the assigned
responsibility, the performance will shrink until it is within the limits of the
delegated authority. No other result can be expected. And if the authority is
not sufficient to enable a man to carry out his assigned responsibility, he can
only be expected to be held accountable within the limits of the authority. The
result of failure to delegate authority is that all responsibility (and
therefore work) stays at the upper level.
If the reverse were true — that is, if the authority delegated had been in
greater measure than the responsibilities assigned — the tendency would be for
the responsibilities to broaden to correspond with the authority. The right of
decision-making will always tend to determine the extent of responsibility, and
therefore performance.
ACCOUNTABILITY
The Requirement To Report Performance
To A Higher Authority
Accountability is the requirement to report performance achieved to a
higher authority. The person vho accepts a job assigned must be made aware that
more is involved than the mere performance. He is also to be held accountable
for the results he achieves. Accountability then flows upward in an organization
while responsibility is assigned downward.
If the employee were not accountable and failed to report performance, the
manager would have no way of knowing whether or not the organization was
achieving the desired objectives.
PRINCIPLE OF RELATIONSHIPS — Delegation of authority must
be
commensurate with the assigned responsibility. Acceptance of
responsibility and authority carried with it accountability
for performance.
TOP
|