HOW TO MAKE CHANGES


1. Determine who the change will affect and in precisely what way. Recognize that most people dislike change and often are fearful of it.


2. Give everyone involved an opportunity to influence, or at least to discuss, the change before it is made.


3. Explain the benefits of the change to everyone — in terms of their needs and interests.

4. Describe how the change will be Bade.


5. Get everyone committed to help make the change.


6. Effect all changes through the regular chain of command and be certain top management gives the change its fullest support.


7. Don't vacillate in making the change.


8. Credit everyone for the successes that change brings about; take blame yourself for all problems and failures caused by the change.


9. Be sure to review the results of the change as or after it is made. Make any necessary revisions.


10. Maintain a communication program that develops a positive attitude toward all changes by all of your people. Get them to seek and desire the benefits of change.


 

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